![]() It would be appreciated for your kind understanding in advance. Meanwhile, if you close the ticket without a reply, the email won't go to our pending email box. We are sorry that it has taken longer than usual to respond to your concern. We have been experiencing an unusually high number of requests. However, sometimes the arrival of this mail could be delayed because of Internet issue, email spam settings and email typo, etc. Could you please kindly give us a chance to explain this issue? Generally, once an order has been placed successfully, the purchased platform will automatically send a confirmation email within minutes. Best regards, Your iMobie TeamÄear Conor, Thank you so much for your review but we sincerely apologize for the inconvenience may have caused to you. ![]() Considering this issue, would you please kindly contact our support team again to get a refund? Thanks for your kind understanding and feedback in advance. At the same time, thank you very much for your willingness to leave us your most authentic comments, and we will continue to work hard to provide better products. We hope that AnyUnlock can support more models and iOS versions in the future, optimize the steps, and benefit more users who are deeply in the iCloud activation lock crisis. At the same time, our Dev team is still working on the research and development of AnyUnlock. We are sorry for the inconvenience but thank you for your understanding. If it's not the case, would you please kindly tell us your ticket ID for further analysis? Due to the complexity of AnyUnlock, the Bypass Activation Lock function does not support some models and iOS versions at present. If so, the ticket won't go to our pending email box so that we can't reply to you. We are wondering whether you closed the ticket without our reply. Usually, you will get reply within 24 hours on workday and 48 hours on weekend except the holidays. ![]() If we fail to solve your issue, we will follow our Refund Policy to issue the refund soon. iMobie was established on 2011, and dedicated to helping the iOS & Android users to fully enjoy digital life with ultra simplicity. But could you please kindly give us a chance to explain this issue? We would like to clarify that our company is a trustworthy company. We sincerely apologize that our software and service made you disappointed. Dear Rob, Thanks for your review but we are sorry for the inconvenience. ![]()
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